We specialize in a range of home automation systems installation, all specifically designed to enhance the way in which you live. We believe that in the 21st century, everyone should be able to live in their very own smart home, where time and space shall no longer be a constraint. From our experience, we know that a partially or fully automated home can fully change the way our clients live, often in ways that they never even expected before.
ICSS is more than just Alexa – because our main focus is on You. As our customer, we want to not only enhance the way you live, but make the transformation process as seamless as possible. Our selection of the state-of-the-art home automation technology is designed to make your home one of both style and pleasure. We pride ourselves on our home automation installation services that provide each and every one of our clients with only the best services available on the market. With us, you will experience not only the benefits from the cutting-edge technology, but also excellent customer care with real-time communication and zero tolerance for error throughout the entire installation process.
So, what exactly is a Smart Home?
A smart home is a modern designed residence that makes use of only the most up to date technologies that make everyday tasks significantly easier. It integrates cutting-edge home automation systems such as smart lighting, smart heating, smart security control, smart lock, home cinema/home theatre, and other electronic devices via a secured network.
All systems and devices can be controlled remotely by a smartphone or a computer. At ICSS, we install only the highest quality gadgets and technologies that can be used and understood by all of our customers. After all, what good is owning a gadget if you have no idea how to use it? All of our staff are highly trained and have a wealth of experience within the industry.
This allows them to provide you with only the best service possible. They are always available to answer any questions that you may have. Whether your questions be about the installation itself, or how you can manage your smart home control system, our friendly staff will be on hand to help, no matter when you need it.
Home Automation & Installation Process
We provide you with a vast range of home automation services, all of which are designed to benefit your home in a multitude of ways. From smart home security systems, to intelligent heating, we have the product best suited to meet your needs. It is common for our customers to find products that they never knew they needed and yet they have amazing benefits once they have them installed.
Our process is designed to make your installation experience as smooth and pleasant as possible. We will begin with a consultation. This will be done at your property, so that we can gain an understanding of the current structure as well as to discuss the requirements of the job at hand. Throughout this process, we will ask you a range of questions, all of which are specially designed to provide you with the best possible experience and outcome.
Our questions will range from your budget for the job to the system that you would like to be installed in your new smart home. When we have an understanding of your budget and requirements, we will design a proposal tailored around you. After our proposal has been created, we will pass it by you to make any changes that you deem necessary. Once we have agreed on everything, we will begin the design for the system that you would like us to put into place.
Customer Care & After Sales Services
A few days after installation in your house, we will teach all members of the household how to use the gadgets that we have installed to your home. We make sure that every member of your home fully understands the way in which the equipment can be used. We will provide you with some notes on the selected system, however we believe that you will know how to use it without them.
Following your installation, we will return once more a couple of weeks after, if requested, to ensure that everything is running the way it should. If you have had any issues whatsoever, we can make any necessary adjustments and changes.